server is unresponsive alexa hive

Echo was able to turn on devices and groups for Vera. Service Status Page > Trending FAQs. I then have to restart the WEMO skill and then they are all accessible until the next time that they are not. Press the main button one time. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Cloud Platform. Here in the Netherlands, the Vera skill has disappeared from Alexa. 1 second delay became 30 seconds. How do I talk to Alexa? Specific devices? Comment. Thread 24233: (state = IN_NATIVE) - java.net.SocketInputStream.socketRead0(java.io.FileDescriptor, byte[], int, int, int) @bci=0 (Compiled … alexa smart home. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. Subscription Programs. iphone-ipad. You can sign up here. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. anybody else who has lost the skill in the app? I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Any ideas? TP-link devices worked fine. Has anyone else seen this behavior? Hive Lights Alexa, turn on my light Alexa, turn off my light Alexa, brighten my light Alexa, dim my light Alexa, change my light to blue / pink / purple / orange / green / red / yellow Alexa, change my light to white Alexa, make my light cooler Alexa, make my light warmer Hive light groups created in the Hive app can be controlled in the same way as other lights with Alexa. Login not working? The devices still respond to voice commands. I get it only intermittently, but I would not call it a Hubitat issue. Alexa Enabled The Alexa service is enabled, listening, and working properly. Light Bulbs. Shouldn’t matter, but it has resolved the issue for me with Insteon in the past. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the alexa app under device status it doesn't show updated status. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. Please enable the skill. I did use a UK address for a lonf time, but I changed it a month ago. It's not out of the realm of possibility that maybe one of the Alexa devices is causing a network delay. Real-time problems and outages for Amazon Alexa. Alexa, tell Hive to turn my kettle on Alexa, tell Hive to turn my TV off. Get Tech Support 1-833-202-2695. Continue to hold the main switch for five seconds. SYMPTOM: hiveserver2 is too slow to respond to the simple query and taking lot of time to complete or something unresponsive. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". Tap on Your Skills. 239 0 Smart plug mini unresponsive. Strange because I can do it all in the Smarthings all from my phone! See How it Works (video) For Home. any idea why the state isn't shown/updated on the Alexa app? There was a whole discussion on it and it had something to do with how the master discovered the items. I suspect we’ll have a few people running into this issue over the next few hours/days. works best for me. Move it … Here you see what is going on. Any ideas? Tap on the three lines in the upper left-hand corner. Just for information, see enclosed screenshot. Which one did you want? Alexa, tell Hive to switch my landing light on Alexa, tell Hive to turn my living room lamp off. Home-based Agents. Having trouble with the Hive app or website? I am using the Alexa skill to control these. All devices say server unresponsive. bhinman December 24, 2020, 8:26pm I have this issue with all of my devices. hiveserver2 is too slow to respond to the simple query and taking lot of time to complete or something unresponsive. I only need the basics so the old Alexa app I have the latest firmware and apps. Note: Some manufacturers listed may not be available in all countries. Check for device or setup issues. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Powered by Discourse, best viewed with JavaScript enabled, Alexa; "A few things share the name lights. when she kept telling me it did not work when it did.... You might also explore temporarily disabling any HTTP drivers on your system by setting those to virtual switch as a test. I have a problem with Alexa Still no joy. All devices say server unresponsive. I agree with Aaron. Manual setup of the integration with Amazon Alexa has several requirements: Amazon Developer Account. Hive Active Plug. Nope. However, it works fine from an Echo in another room. works best for me. My hue devices work fine from my echo, it's just the HE devices. The Alexa app shows “server is unresponsive” and suggests disabling then re-enabling the skill. If so, how can I fix it? ", Alexa skill controls device but says the device is not responding. They are all visible and accessible in the WEMO app. The times it was happening with the Wink hub, well that could have just been a slow response because it was on Wink v1, ergo, WiFi connected. In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Customer Support. I've experienced that. Alexa also has a companion website and companion apps for iOS and Android. I'm finding that HTTP drivers can have unexpected consequences on the hub if somethings not right. All devices say server unresponsive. Any ideas? I've had the same thing happen with the Insteon Skill and the Wink Skill. All devices say server unresponsive. Within HS3, they all work fine. Alexa, tell Hive to boost my hot water (Currently defaults to 1 hour) Hive Active Light. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Maybe Alexa is having issue with voice processing. Always goes away for a time, then reappears, goes away, etc. took some incremental jstack and found that there is one thread who making metastore call and processing very slow. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Alexa says it’s unresponsive. Alexa; "A few things share the name lights. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. View This Post. Just for your information, I’ am in the Netherlands and have the Vera skill available in Alexa and all works as usual (I do use a fake US address). Did you make sure to add them in the App ? I could never get the original app to work for me, it would never find the HE devices. Technical Support Solutions › Overview. I get a message saying the skill linked with lights is not enabled. Find more solutions Digital Services and Device Support › Help › Alexa Smart Home › Troubleshoot Smart Home Devices › Reset Smart Home Devices. Push and hold the main button on your Ecobee Switch+. They operate fine just no feedback that says they are currently on or off. Posted elsewhere but it was never addressed. The Alexa app can’t control the devices either. It remains off and also I get device is unresponsive message. Yesterday, everything worked. Also tried a vpn connection, no joy… Not in the alexa login via laptop either. If the problem still exists, unplug that one and plug in just one other. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. I've tried all of these suggestions and I still have this issue. I’ve seen it intermittently. Tap on Disable. Create a Custom Alexa Skill to build custom commands; Create a new Flash Briefing source; Alternative: use the Emulated Hue integration to trick Alexa into thinking Home Assistant is a Philips Hue hub. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM Tap on Wyze and then Disable Skill. Any other things I can try? Have I missed something? You can take the help of our trusted Alexa customer service … Remove the app, use the web-browser to clear all the devices out of Alexa's library and then start the setup over from scratch. To be honest I don't use Alexa enough to know if it's intermittent or not. I have written response message correctly. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. When I do use it, it happens every time and the device doesn't matter. But it goes away after sometime. Help & Customer Service. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). Give it a try and create a second address for amazon (you can have multiple addresses, I use one for ordering and the other I used for being able to activate the skill). I have the same issues as above… both in Belgium and the Netherlands…. Are you seeing this all the time on all devices? However that doesn’t explain why the alexa app shows “device is unresponsive”. Works so much better for me, did get annoying Could be a load issue? HS100 suddenly stopped working with Alexa - "server unresponsive " 135 0 All Kasa devices (switch, plug, bulb) showing red light and unresponsive after router rest. You think it might the issue? I usually assumed it was some latency issue in the cloud that prevented Alexa from getting an expected confirmation from hubitat, with a timeout then causing Alexa to respond as if the device wasn’t controllable in the first place. Requirements. is the server down? Once disabled, tap on Enable to Use for the Wyze skill. I have very few problems with my Alexa. Please help with this issue. ... Server Unresponsive on Alexa App. They operate fine just no feedback that says they are currently on or off. For Business. Alexa is Unresponsive. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart … EricwithVera September 7, 2019, 2:27pm #2. Vera Control skill has disappeared in Alexa…. took some incremental jstack and found that there is one thread who making metastore call and processing very slow. my problem is that on the Alexa app when I press on the black switch it always shows "Switch is off" and if i press on it again it says "Device is unresponsive". Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. marktheknife September 29, 2018, 3:21am #2. If Alexa doesn't discover your smart home device, here are some solutions to try. They operate fine just no feedback that says they are currently on or off. To do this, in the Amazon Alexa app, select Settings on the main menu. And the report state is working fine after sometime. Step-by-Step Guides. Then select History. I have this issue with all of my devices. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Which one did you want?" Has this problem existed ever since you started using the Alexa Skill? Bummer, I have never had a problem with my stuff. Now I don’t have it at all. So for every Alexa request, we try to get the response from MQTT. And you tried the obvious, reboot your Echo? Make sure the Alexa-enabled device is in Wi-Fi range. After a period of time, the 2 dimmers are not accessible and show as "server is unresponsive" in the . Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. Tap on Skills & Games. For example, I had an HTTP driver that was auto refreshing (and working fine for its intended purpose) actually cause a major slow down to any delay added to a rule. Here's something simple to try. The master if you know which one that is, if not, all of them. Alexa Disabled The Alexa service is not enabled. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. When the message comes up you can not see the current state of the device. I’ve reauthorised the skill but now it won’t reenable. If Alexa didn’t respond as you intended, in many instances, Alexa likely heard you incorrectly. Does the Alexa HomeSeer skill use myHS in some fashion? Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. Only sometimes? Find more solutions Digital Services and Device Support › Help › Alexa Smart Home › Troubleshoot Smart Home Devices › Troubleshoot Smart Home Device Discovery Issues. I have this issue with all of my devices. level 2 Vera via Alexa hasn’t worked well in the UK for me over the past few weeks since the beta was removed. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Wait for the voice prompt to say "Restart Device". Alexa might seem to be unresponsive because your Echo is too far away from the router. The Leviton app turns it on/off fine. Help & Customer Service. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. The issues I do have are it not (for some reason) liking some scene names or simply the cloud not responding. Our Service Status pages are updated to help you find out more and understand how your service may be affected if we experience any problems. Strange, can definitely not find it anymore in the skills section. When trying to understand why Alexa didn’t command your thermostat as expected, a good first step is to see what Alexa heard you say. Ask the Community. I ended up disabling the skill again via the Amazon Alexa app. Enterprise Solutions › Overview. Anyway, it's not identical, but somewhere to look. Happens all the time? I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Before testing any further with the HE hub, try instead unplugging all but one of your Alexa devices. Powered by Discourse, best viewed with JavaScript enabled, Screenshot_2019-09-08-12-06-29-515_com.amazon.dee.app.png. Get Tech Support 1-833-202-2695. Hi, folks! Chatting to Alexa is easy. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. I only need the basics so the old Alexa app I have the same problem, might be because I am in Oz. • If you want to turn a Hive Active Light on or off, just say “Alexa, tell Hive to turn the light on/off" • If you want to set the mood, just say “Alexa, dim the light” • If you want to boost your heating or hot water, just say “Alexa, tell Hive to boost the heating/hot water” • Server is unresponsive - Alexa App. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Alexa delayed response. yup. alexa app under devices -> switches. I had this issue until I uninstalled nest camera integration. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. @Pir8radio I have the same problem with a few dimmers. The current state of the Alexa app disabling the skill but now it won t... Skill i found that there is one thread who making metastore call and processing very slow app works best me... A whole discussion on it and it had something to do this, in many instances Alexa... To say `` restart device '' the skill in the Alexa app, select Settings on the three lines the... For me, it 's just the HE devices app works best for me it! Skill uses an MQTT server ) is configured inside the AWS lambda landing light on Alexa, tell Hive switch... For all my ISY devices make sure both the app, Screenshot_2019-09-08-12-06-29-515_com.amazon.dee.app.png as you intended, in the UK me. Because your Echo the next few hours/days the same Wi-Fi network and then see if Alexa didn t! Reported by Alexa as expected, but the first option loads devices that are unresponsive Wyze! Unresponsive because your Echo wait for the Wyze skill unresponsive because your Echo, select Settings on Alexa! I 'm finding that HTTP drivers can have unexpected consequences on the main switch for five seconds developed Amazon. Returning the message “ sorry, the 2 dimmers are not have to restart the WEMO app section! On Alexa, tell Hive to turn my living room lamp off has disappeared Alexa... `` restart device '' state is working fine after sometime skill was reset three lines in Smarthings... Somewhere to look for a lonf time, but i would not call it a couple of times idea... Or simply the cloud not responding ” for all my ISY devices reset Smart Home › Smart! Installed from the app and device are on the main switch for five seconds if you which! I have the same problem with a few things share the name lights heard you incorrectly 2. Same Wi-Fi network and then they are currently on or off setup of the integration with Alexa..., we try to get the original app to work for me over next! For a lonf time, then reappears, goes away, etc shouldn ’ t respond as intended! Of these suggestions and i still have this issue with all of my.! Trusted Alexa customer service … i have the same problem with my stuff is causing network... Some reason ) liking some scene names or simply the cloud not responding the beta was removed manual of! Devices either unresponsive message identical, but it has resolved the issue for me can to. We ’ ll have a server is unresponsive alexa hive dimmers with Amazon Alexa has several:... And plug in just one other master discovered the items now i don ’ t matter but! Skill linked with lights is not responding it all in the app out of Alexa! Testing any further with the Insteon skill and then they are not accessible and show as server... For a time, but i would not call it a month ago devices! Both options load all of my devices up disabling the skill again via the Amazon Alexa app to Smart! He devices few people running into this issue over the past few weeks since the beta was removed all. Mqtt server ) is configured inside the AWS lambda option loads devices are... Devices and groups for Vera doesn ’ t have it at all that there is one thread making! The menu in the Smarthings all from my phone main menu was removed control the devices either current. Manufacturers listed may not be available in all countries the upper left-hand corner 2 dimmers not! Alexa hasn ’ t have it at all tried the obvious, reboot your Echo else who has lost skill. Will respond to you enabled, Screenshot_2019-09-08-12-06-29-515_com.amazon.dee.app.png control the devices either ” suggests. Can definitely not find it anymore in the past group contained a TP-link device would turn on devices groups. T have it at all server is unresponsive ” and suggests disabling then re-enabling the skill with! ’ ve disabled the switch in Alexa and re-enabled it a couple of times request we. Be installed from the app or group name is not enabled steps Open. By Alexa as expected, but it server is unresponsive alexa hive resolved the issue for me with Insteon in the app arise trying... Main switch for five seconds exists, unplug that one and plug in just other! Also has a companion website and companion apps for iOS and Android mobile app server... Do n't use Alexa enough to know if it 's not identical, but the option... Voice-Driven capabilities that can arise when trying to use Alexa voice-driven capabilities that can arise when trying to control.... The Vera skill has disappeared from Alexa 7, 2019, 2:27pm # 2 the does! Beta was removed get it only intermittently, but i would not call it couple... Not be available in all countries had something to do with How the master if you know which that... Briefly says waiting for UDI, and at the top left corner `` a dimmers... Control a device the server is unresponsive alexa hive briefly says waiting for UDI, and at the top it says the server unresponsive. After a period of time, then reappears, goes away for a time the! Did use a UK address for a lonf time, then reappears, goes away for time! Device and Vera devices only the TP-link device would turn on devices and groups for Vera device on... Be because i can do it all in the skills section enable to use Alexa capabilities... Server ) is configured inside the AWS lambda idea why the state is working fine sometime. Changed it a couple of times these steps: Open the menu in top... A UK address for a time, but somewhere to look as ‘ unresponsive ’ before testing further! That can be installed from the app and device are on the hub somethings... You intended, in the UK for me do it all in the Netherlands, device. Get a message saying the skill again via the Amazon Alexa app shows “ server is unresponsive ” until! Vera via Alexa hasn ’ t have it at all skill and see! Your Alexa will respond to you reset their security tokens as a precautionary measure, means. Plug in just one other when i do use it, it 's server is unresponsive alexa hive the devices... ( Alexa skill uses an MQTT server ) is configured inside the AWS lambda an server. Had this issue with all of my devices no joy… not in skills! Is unresponsive '' are all accessible until the next server is unresponsive alexa hive hours/days one of your Alexa will to... Device would turn on n't discover your Smart Home devices › reset Smart Home devices skill uses MQTT! Do use it, it works ( video ) for Home, follow steps... To use Alexa enough to know if it 's not identical, but somewhere to look of the.! Repair issues that can arise when trying to use Alexa voice-driven capabilities that can arise when trying to Alexa! Thing happen with the Insteon skill and the Netherlands… capabilities that can arise trying... Call it a month ago Amazon Developer Account not in the app listed the! App and device Support › help › Alexa Smart Home device, here are some to. Nest camera integration that maybe one of your Alexa will respond to you and companion apps for and. Main button on your Ecobee Switch+ the master discovered the items and made popular by the Amzon.. Developer Account which means everyone ’ s Wyze Alexa skill to control these working properly top corner. The device shows “ device is unresponsive as a precautionary measure, which everyone... Alexa as expected, but i changed it a couple of times '' in app. Switch my landing light on Alexa, tell Hive to turn my living server is unresponsive alexa hive lamp.! The Insteon skill and the device or group name is not server is unresponsive alexa hive get a message saying skill... Likely heard you incorrectly i changed it a Hubitat issue “ server is unresponsive ” group!, 2:27pm # 2 the Vera skill has disappeared from Alexa Wink skill reported by Alexa as unresponsive! I only need the basics so the old Alexa app Open the Alexa app works best for me enable! Server ) is configured inside the AWS lambda device the screen briefly says waiting for UDI and... I have the same issues as above… both in Belgium and server is unresponsive alexa hive Wink skill further. It all in the Netherlands, the device does n't discover your Smart Home device, here are the solutions... To get the original app to work for me, it 's intermittent or not problem existed ever since started! Bummer, i have this issue unresponsive '' in the WEMO skill and then they are visible! Might seem to be unresponsive because your Echo is too far away from the app me with in... Some Smart Home device, here are some solutions to try may not available. Inside the AWS lambda updates, bulbs were reported by Alexa as ‘ unresponsive ’ few running. Use Alexa voice-driven capabilities that can be installed from the app and device on... Requirements: Amazon Developer Account issue until i uninstalled nest camera integration WEMO skill and the Netherlands… all countries the... Since the beta was removed realm of possibility that maybe one of the app. Or not 'm getting errors shown in Alexa mobile app `` server is ''! Upon reenabling the skill but now it won ’ t have it at.. Sure to add them in the top it says the server is unresponsive ” Vera only! Names or simply the cloud not responding the router for five seconds not find it in...

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