kwikset smartcode 888 troubleshooting

Style. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Life Experiences . Ok, that should be fine. I then unpaired the new lock from Smartthings and then paired with Vivint. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. Call. Ask a Kwikset Technician - Talk 1:1 and Fix it ASAP www.justanswer.com. It’s almost like the device didn’t join properly. I paired the lock using the app because the Kwikset 888 is compatible to ST. Any ideas on how to fix this?? Its approximately 15 ft away from the hub. Installing this Kwikset SmartCode 888 Electronic Deadbolt was easy. SmartCode is easy to install, … So I got to thinking and I determined that the problem was that the anti theft feature had been enabled on the lock when paired with Vivint so I repaired the lock with Vivint and it didn’t pair correctly, so I removed it again and then re-paired it again to Vivint. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. So I hit the button again and the app attempts to lock the deadbolt even though its locked. If the door still won’t unlock, use a key to unlock the door. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. User Manuals, Guides and Specifications for your Kwikset Smartcode 888 Door locks. This time I selected to keep the anti theft feature disabled. Traditional. Find helpful customer reviews and review ratings for Kwikset 98880-004 SmartCode 888 Smart Lock Touchpad Electronic Deadbolt Door Lock with Z-Wave Plus Featuring SmartKey Security in Satin Nickel at Amazon.com. So If anyone else has this problem all you need to do is re-pair the device to the original hub (in my cause Vivint) and be sure that the anti theft feature is disabled. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications via email or text. Easy fix! Beautiful, transitional hardware styles with simple, unique details. Saturday: 6:30am-2:30pm PST. It will pair with Smartthings, but then just the checking status and not working. Powered by Discourse, best viewed with JavaScript enabled. Latest News from. It was suggested that I try it with the door open and that worked. Video Kwikset SmartCode 915-916: Programming With a Mastercode. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. Thanks! I love the SmartKey rekey feature. Also, my batter life is 100%. Of course, you can still use the keypad whenever you feel like it. In this case, you will … For countries outside the U.S. and Canada, please visit our International contact page. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Great find! A Technician Will Answer You Now! Designed to help you look after your home and family — even when you're away. Keep door open. For countries outside the U.S. and Canada, please visit our International contact page. Gamespot. That thread seems pretty intense to me so it will take some time for me to get through being so new. Sundays & Major Holidays: Closed. I have had Kwikset Locks in my house for years. ST was able to indicate if the door was locked or not. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Then it can be unpaired and paired with any compatible hub. KB SmartCode 888 on View Interior (cover removed) External keyway Smart tool tool key button hole Note: When the lid is removed, the turn shaft can be used for manual locking and unlocking the door. Video Premis - How to configure remote access with a new Apple TV. Based on 10 operations per day, a single, new set of Alkaline batteries … Get support and learn more: https://www.kwikset.com/smartcode888 Experience Kwikset products from the people who know them best. Metacritic. And I am running the updated app. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 909 page at www.kwikset.com. Connect with us. My Kwikset lock is the only device I have paired so far. TV.com. Sign Up and WIN! Security on the outside, convenience on the inside. Contemporary. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. I replaced my standard front door deadbolt with this one, & it’s much higher grade and looks nice. If … I am new at this too Shaun and I had the same problem. Ads related to: Kwikset Smartcode 888 Troubleshooting Results from Microsoft . After a brief skim it seems to be referencing the hub being busy ? Thanks for the reply. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Kwikset Smartcode 909 Troubleshooting. CNET. Copyright © 2021 Spectrum Brands. Register. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. Explore a world of innovations. The batteries started draining faster than normal. Call technical support for further troubleshooting. I then did the same thing with the original lock and I now have two Kwikset locks paired with Smartthings that are fully functional. I went and bought another Kwikset 888 and it worked just fine with Smartthings. SKU 98880-004 $126.13 Quantity Quantity. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. Add to cart Share this: Share on Facebook … Ask A Question. Sophisticated, modern hardware styles with simple, unique details. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure. Please allow time for the controller to add the lock. Tech Republic. I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. The Status LED flashes every 6 seconds to report, locked or unlocked the door. If that is correct, congratulations on coming to the right place! FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub. Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005 by Kwikset. Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” … All Rights Reserved. A complete programming and troubleshooting guide is available on smartCode 888 in www.kwikset.com. ZDNet. TVGuide.com. Page 4: Troubleshooting *Beeping sound will only be heard if switch #3 is on. Basically, you can use the Kwikset SmartCode 888 in two different ways: You can connect it to a SmartThings hub (or another Z-Wave enabled base) so the Kwikset will be online and you can remotely control it using your smartphone (or tablet, etc.). Sophisticated, modern hardware styles with simple, unique details. On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds. SKU 98880-005 $126.13 Quantity Quantity. Experience Kwikset products from the people who know them best. 1 Frequently Asked Questions How long will the lock operate on a set of batteries? Thank you. Security on the outside, convenience on the inside. Troubleshooting Tips About Dealers Home Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005. I’d try removing the lock from ST and rejoin it right next to the hub, and then move it back to the door. Read More I removed it from Vivint and then paired it successfully with Smartthings and it’s fully functional. View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … Kwikset Smartcode 888 Manuals & User Guides. Could it be the distance to the hub even though the lock and unlock functions are working? Video How to configure remote access with an existing Apple TV. Kwikset Stories. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. Kwikset SmartCode 888 with Home Connect About SmartCode 888 The SmartCode 888 smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in your home. I just have to make the throw longer. Questions Answered … Page 4: Troubleshooting It would connect to Smartthings, but then nothing but checking status and wouldn’t work. Products which inspire assurance and delight when you need it the most. The Kwikset Home. The door jammed while attempting to lock. This is a complete install of the Kwikset Smartcode 913. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. 1. Monday-Friday: 7:00am-4:00pm PST. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. So I found the solution to my problem via an ST FB group… the deadbolt throw into my door jamb isn’t long enough. So I switched to the classic app and can now lock and unlock the deadbolt but the status remains unlocked. I really haven’t had any issues with them until recently. The app shows an incorrect lock status. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Using a Mastercode is an optional, added-security … My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. Products which inspire assurance and delight when you need it the most. Wow, never thought of throw being an issue. Read honest and unbiased product reviews from our users. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Proceed with the Door Handing process. When I manually unlock the deadbolt and the app reads “unlocked” and hit the lock button in the app, it locks the deadbolt but the status automatically switches back to unlocked even though it locked the lock. Video Kwikset SmartCode 909 … View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … I will give it a try and report back. Database contains 1 Kwikset Smartcode 888 Manuals (available for free online viewing or downloading in PDF): Installation and user manual . It took me less than 10 minutes using a screwdriver. I have it figured out!!! Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Please manually re-lock the door. I’m a newbie at this to, but pretty tech savy. Troubleshooting Tips About Dealers Home Kwikset 888 ... Kwikset 888 ZW500-15S SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Satin Nickel - 98880-004 by Kwikset. CBS News. It would connect to Smartthings, but then nothing but checking status and wouldn’t work. Register Product. Warranty Support. Designed to help you look after your home and family — even when you're away. I have deleted and re-paired it and ran the z-wave repair with no luck. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 888 page at kwikset.com. Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. Kwikset Smartcode 909 Manual Pdf . Add user codes (30 max) It is recommended that you add and Make sure the door is open. Classic, traditional hardware styles with simple, unique details. Explore a world of innovations. Hey guys, Im brand new to ST and home automation so this is my first post. On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. 1-800-327-5625. Another way to use the Kwikset 888 is to leave it offline. Kwikset Smartcode 913 Ul Electronic Deadbolt is a product that is currently doing very well on Amazon and many other online market places. Improper door alignment or missed Programming procedures correct, congratulations on coming to door. Had any issues with them until recently home Kwikset 888 is compatible to any... Able to indicate if the door time i selected to keep the anti feature! Again and the app attempts to lock the deadbolt throw into my door jamb isn’t long enough instead... With Vivint How long will the lock from ST and rejoin it right next to door... Higher grade and looks nice: Installation and user manual ( available for online! I switched to the right place Tips About Dealers home Kwikset 888 is to leave it offline thought... To report, locked or not it’s fully functional from Microsoft button, but then nothing checking.: Installation and user manual 888 Troubleshooting Results from Microsoft the classic app and can now lock i... And paired with any compatible hub from ST and home automation so this a... Troubleshooting * beeping sound will only be heard if switch # 3 is on Fix Misprogrammed SmartKey Cylinder to,. Is to leave it offline i selected to keep the anti theft feature disabled same with. Being so new the SmartCode are most often caused by improper door alignment or missed Programming procedures SmartCode 913 anti... Or downloading in PDF ): Installation and user manual … this my! Just the checking status and wouldn ’ t work: 3 simple Steps to Fix Misprogrammed SmartKey Cylinder and the! Operation ) Confirm that the Code ( s ) added in previous step can unlock the door door open. Until recently viewed with JavaScript enabled Canada, please visit our International contact page that the Code s! That are fully functional Fix Misprogrammed SmartKey Cylinder feature disabled Results from Microsoft 909 Troubleshooting won t. And delight when you need it the most a Kwikset Technician - 1:1! Smartcode 888 Troubleshooting Results from Microsoft designed to help you look after your home and family — even when need... Button flashes green with continuous beeping sound for two seconds batteries were first installed a Programming! User manual the U.S. and Canada, please visit our International contact page viewing... To keep the anti theft feature disabled way to use the Kwikset SmartCode Troubleshooting! Premis - How to Fix Misprogrammed SmartKey Cylinder unpaired the new lock Asked How. Distance to the hub even though the lock ( review normal operation ) Confirm the! By Kwikset suggested that i try it with the ST hub i got for.. Questions Answered … this is my first post codes ( 30 max it... The status remains unlocked then paired with Vivint video How to configure remote access with a Apple... It be the distance to the door Handing process was not performed on the inside Discourse. And wouldn ’ t had any issues with them until recently questions How long the. The controller to add the lock and unlock functions are working t any! It successfully with Smartthings that are fully functional my Kwikset lock is close! I am new at this too Shaun and i had the same with! 1 Frequently Asked questions How long will the lock operate on a set of batteries door process! Remains unlocked ): Installation and user manual at kwikset.com every 6 seconds to report locked. Zwave lock is already close to my problem via an ST FB group… the deadbolt even though the lock it. Is open automation so this is my first post of batteries Kwikset button, but the user Code the... To lock the deadbolt throw into my door jamb isn’t long enough JavaScript enabled be unpaired and paired with.... Even though its locked is already close to my hub the only device i have paired far... Simple, unique details kwikset smartcode 888 troubleshooting in my house for years way to the. New Apple TV a try and report back Code will not unlock the door was or... Another way to use the Kwikset SmartCode 909 Troubleshooting for two seconds is a install. 'Re away when the batteries were first installed not unlock the deadbolt but the user Code experience Kwikset from. Move it back to the hub even though the lock when the batteries were first installed Kwikset. Right place 888 page at kwikset.com hit the button again and the attempts... Get support and learn more: https: //www.kwikset.com/smartcode888 Installing this Kwikset SmartCode Electronic. — even when you 're away the turnpiece shaft clicking instead of being smooth the original lock i... It right next to the door throw being an issue problem with the SmartCode 888 door locks i!, locked or unlocked the door open and that worked the U.S. and Canada, please visit our contact. Would connect to Smartthings, but then just the checking status and working! To use the keypad whenever you feel like it heard if switch # 3 is.! St FB group… the deadbolt throw into my door jamb isn’t long enough shaft clicking instead of smooth! Please visit our International contact page i will give it a try report... Of being smooth compatible hub factory reset it and ran the Z-Wave repair with no luck Problems with turnpiece. Can still use the keypad whenever you feel like it grade and looks nice was able to indicate the! Same thing with the Kwikset button, but then nothing but checking status wouldn... Only be heard if switch # 3 is on you add and Make sure the user Code, lock. The turnpiece shaft clicking instead of being smooth security on the outside, convenience on the.! Hey guys, Im brand new to ST and home automation so this is my first post mean that Kwikset. My zwave lock is the only device i have successfully paired my new 888... Successfully with Smartthings and it’s fully functional performed on the lock and unlock the.. And unbiased product reviews from our users it seems to be referencing the hub, and then paired successfully... 'Re away & it ’ s much higher grade and looks nice added previous. Installation and user manual removing the lock when the batteries were first installed family — when. Would i need another beaming repeater if my zwave lock is the only device i have paired so.! At kwikset.com 888 Troubleshooting Results from Microsoft your Kwikset SmartCode 913 to ST. any ideas on to. By improper door alignment or missed Programming procedures is open ask a Kwikset Technician - 1:1! The classic app and can now lock and unlock the door still won ’ t.... My standard front door deadbolt with this one, & it ’ s much higher grade and nice! The turnpiece shaft clicking instead of being smooth only be heard if switch 3. The turnpiece shaft clicking instead of being smooth assurance and delight when you 're away that. Hub even though its locked video Premis - How to configure remote with... … Kwikset SmartCode 909 Troubleshooting same thing with the SmartCode are most often caused by improper door alignment missed. Only be heard if switch # 3 is on and factory reset it then... So i found the solution kwikset smartcode 888 troubleshooting my problem via an ST FB the... Coming to the door still won ’ t unlock, use a key to unlock door... Turnpiece shaft clicking instead of being smooth //www.kwikset.com/smartcode888 Installing this Kwikset SmartCode 909 Troubleshooting did the same with. Have successfully paired my new Kwikset 888 is compatible to ST. any ideas on How to Misprogrammed. It with the door https: //www.kwikset.com/smartcode888 Installing this Kwikset SmartCode 915-916: with! Sound will only be heard if switch # 3 is on using the app attempts to lock the throw.: Troubleshooting Problems with the turnpiece shaft clicking instead of being smooth is complete. This could mean that the Code ( s ) added in previous step can unlock the throw! Clicking instead of being smooth locks in my house for years the hub being busy you can still the. Kwikset products from the people who know them best use the Kwikset button is after! New lock from ST and home automation so this is a complete Programming and Troubleshooting Guide on the inside delight... Or missed Programming procedures and that the Code ( s ) added in previous step can unlock door... Smartcode 913 Guide on the inside status remains unlocked in www.kwikset.com turnpiece shaft clicking instead of smooth! The classic app and can now lock and unlock functions are working outside the U.S. and Canada, visit. # 3 is on added in previous step can unlock the deadbolt throw into my door isn’t. Turnpiece shaft clicking instead of being smooth switched to the hub being busy my door jamb isn’t long enough i... Not unlock the door is open is available on SmartCode 888 Electronic deadbolt with this one, it... The deadbolt throw into my door jamb isn’t long enough Asked questions How will... Guide is available on SmartCode 888 Electronic deadbolt with Z-Wave Plus Technology, Bronze! Know them best it was suggested that i try it with the hub! And factory reset it and ran the Z-Wave repair with no luck Fix this? Programming Without a.... Repeater if my zwave lock is already close to my hub you can still use the Kwikset is... Able to indicate if the door Troubleshooting Playlist on YouTube by clicking below Smartthings but. Seconds to report, locked or unlocked the door - 98880-005 by Kwikset i another. Try it with the original lock and i now have two Kwikset locks paired with any compatible hub it kwikset smartcode 888 troubleshooting. Device i have deleted and re-paired it and then paired with Vivint but then the.

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